Deliveries are made on Saturdays, Sundays, weekday afternoons or weekday evenings, you will receive an email after you order to confirm your delivery date* and an SMS on the day with the estimated time. If you will not be home, please leave out a coolbox so your order stays fresh.
Deliveries are only available in the Melbourne Metropolitan areas.
*We will endeavour to deliver at your preferred time (as requested in the cart page) but we cannot guarantee this time due to volume of orders.
Delivery Fees and Policy
Delivery is free on orders over $60. Orders under $60 carry a $10 delivery fee.
If you will not be home for your delivery we request you leave a cool box to keep your order safe and fresh. If a cool box is not present and your are not home we will not be able to leave your order, this will result in an additional charge of $10 for a second delivery.
We can only to deliver to addresses that meet the following criteria:
- Must be within the Melbourne metropolitan area
- Must be a residential or business address (no PO boxes)
- There must be available parking
When you order our monthly subscription your payments will automatically be made on the same day each month. Once the payment has been received we will arrange delivery on the next day that meets your delivery time preference (as stated in the subscription drop-down box)
You will receive a confirmation email before each delivery to ensure the time is suitable.